If you cannot fix AOL sign-in issues with the above-given methods of recovery, we have a couple of other troubleshooting methods available for you. These methods are equally useful for all devices and platforms.
Tip 1: Look Over the Internet Connection
Internet connection is the prime thing to run an email service or any other application. Hence, if you are not able to login to the AOL email, check the internet connection. Make sure your device is connected correctly to the internet. In case you found not, take the necessary step to make it viable with your device.
Tip 2: Check the Browser Settings
A browser's cache and temporary website files help the site to run faster. The cache will re-form every time you browse the website. As a result, users face common issues like outdated pages, website freezing, and pages not loading or being unresponsive, and more. However, sometimes it may trigger the login problem in AOL email, so to fix it, check your browser settings. First, clean your browser history and then dump all the cache, saved cookies, and other temp files. After doing all that, try to login to your AOL email. If the problem persists, try using different browsers.
Tip 3: Change Firewall Settings
A firewall is the default protection provided by Windows; it blocks all the unwanted access of the websites or viruses into your device. However, due to blocking sites' nature, it may create issues while login into AOL mail. After the fix, you need to change the settings by following the underneath bullet points.
- Open the Control Panel or Windows Setting and type 'Windows Firewall' in the search bar.
- Click on 'Allowed Programs' and check if www.aol.com has been allowed.
- Uncheck the column for 'web filtering' options.
- Now, open the browser and sign in to your account.
Tip 4: Use your browser with Default Settings
When you remove your cache, history, and temp files from the browser and still face issues while login into your account, it is suggested to use your browser with the default settings bookmark, which might hamper the browser's performance. However, if you will restore browser default settings, try to save all the data such as bookmark, store password, and more.
Tip 5: Enable JavaScript
One more way to fix the browser issue in AOL email is to enable JavaScript and cookies. In case Java scripting is not enabled, most of the websites, including AOL Mail, will not function properly.